FAQ

How do I install the halo rims of my headlights?
The positive wire of the halo rims have to be clamped to the positive wire of the vehicle connector. It's the same way with the negative wires. They have to be connected to the halo rims and the vehicle connector.

How to build a motor for the electric highness control?
Please remove the plastic lock (plastic part with incorporated threaded rod) with a 90 ° left turn. Loosen the ball out of the track and insert them into the track of the servo motor. Now you can lock the engine with a 90 ° right rotation again.

What can I do if a LED is broken?
As part of the warranty we replace the damaged product (but without physically damage). We will gladly send you spare parts. Contact us at support@dectane.de or +49 341 23 68 00 10.

Once installing my headlights or taillights, where do I have to pay attention to?
Our headlights and taillights are produced in Plug and Play procedure, which means that all the original plugs and holders can be reused. Please always pay attention to the proper seating of the seal and the connector!

Is this the price for a set or a piece?
Our headlights, taillights and daytime running lights are always sold as a set.

How long is the durability of LEDs?
LEDs have less power consumption, more efficiency and they are extremely durable.

How long does the shipping take?
The shipping takes about 3 to 4 working days within Germany, Austria and Switzerland. In other European countries it may change, it depends on the local carriers.

What are the warranty terms?
We give 24 months warranty on our products, if they are not physically damaged or modified.
Do I need an inspection report for your articles?
All our products are equipped with E-mark, which is also affixed to the product so that you do not need additional inspections.

How can I pay with prepayment?
After ordering, you will receive an e-mail with the pro forma invoice, which includes the information about banc account and total amount to be transferred. Once Dectane GmbH receive the payment proof we deliver immediately the goods.

What means HID-look-lens?
The appearance of this headlights is like xenon headlights. This lens include a common halogen bulb.

Is it a real daytime running light in the Dayline headlight?
No. Our Dayline headlights are equipped with daytime running lights look. This means that the parking lights are looking like a daytime running lights but does not correspond to the same function.

Can I install xenon into your headlights?
No. Our headlights are only suitable for standard halogen bulbs. The installation of xenon would cause physical damage to the headlights. This leads to loss of warranty.

Do you have an installation service for your products?
No. We only distribute the products. If you have problems with the installation of the products please contact us per mail support@dectane.de or telephone +49 341 23 68 00 10. Our support department is always happy to advise you. We can also help you to find an authorized service center. As a general rule: If you are not familiar with electrical systems, please get in touch with your local automotive installation center.

Is it possible to modify the daytime running light optic into a real daytime running light?
You can’t modify the headlights because the Led’s are especially developed for the daytime running light optic. If you connect the LED´s for example with a module with a too high voltage it could damage the Led’s and will void the warranty.

Do you have headlights for right hand drive models?
Yes for selected models. The item number ends on RHD.

What does ** in the article number mean?
This article is brand new in our program, so you have the chance to see an preview and to order it before we have it in stock.

Nach oben